Refund Policy

Service Satisfaction Commitment

Morrissette Blinds is committed to delivering exceptional service that meets your expectations. If you are not completely satisfied with our work, we will work with you to resolve any issues promptly and professionally.

Installation Services

For installation services, we offer the following protections:

• Free adjustment service within 30 days if blinds do not operate properly
• Correction of installation defects at no additional charge
• Refund consideration for services that cannot be corrected to satisfaction
• Custom orders are non-refundable but covered by our quality assurance

Cleaning Services

Our cleaning service policy includes:

• Re-cleaning at no charge if initial results are unsatisfactory
• Full refund if cleaning cannot achieve acceptable results
• Damage protection during the cleaning process

Repair Services

For repair work, we provide:

• Service warranty covering the specific repair for 90 days
• Additional repair attempts at no charge if the initial repair fails
• Honest assessment when repairs are not cost-effective

Refund Process

To request a refund or report service concerns:

1. Contact us within 30 days of service completion
2. Provide specific details about the service concern
3. Allow opportunity for service correction when possible
4. Refunds processed within 7-10 business days when approved